Anti-Learning Diagnosis
Are We Learning From Mistakes?
Answer these ten questions to assess whether your organisation can genuinely update itself—or whether lessons accumulate without changing behaviour.
When new information arrives that challenges current approaches, is it typically filtered to confirm existing positions?
Do you hear phrases like "We already knew that" or "That doesn't apply to us" in response to external evidence?
Do different departments or teams solve the same problems independently, repeatedly?
Do insights from one part of the organisation fail to propagate to other parts?
Does learning happen primarily in bursts after crises, then stop until the next crisis?
Do post-mortems produce recommendations that fade within months?
Are measures of learning activity (training hours, reports written) treated as evidence of actual learning?
Do KPIs improve while underlying problems persist?
Are voices that challenge the current direction marginalised or do they tend to exit?
Does only comfortable feedback reach decision-makers?
0 of 10 answered